Team Lead Engineering (all genders)

Phrase is a fast-growing SaaS company that believes everyone should be able to use software in their native language. We are the leading translation management system, and the most reliable way to localize a website or mobile application. Our product helps teams of all sizes to scale their translation processes through smart automation. Phrase is growing rapidly and currently partners with over a thousand businesses in over 60 countries.

As we keep growing, we are looking for an Engineering Team Lead to continuously drive one of our three development teams forward.

What you will be responsible for

• Working hands-on: coding by best practice
• Leading your team of engineers to efficiently ship features to our platform at a high pace
• Ensuring a high code quality
• Being the expert for our main technologies and acting as ‘go-to-person’ within the team
• Mentoring your team members, by coaching and actively sharing your knowledge with them
• Engaging in regular, individual feedback sessions with your team members
• Strategically planning product enhancements in cooperation with other departments
• Supporting in the hiring process

What you need

• Several years of experience in building web applications, ideally with Ruby on Rails or Elixir
• First experience in leading small teams desirable
• High level and up-to-date expertise in current web technologies
• Strongly goal-oriented, pragmatic way of working and a good business sense
• Demanding and motivating spirit, sense of urgency
• Strong collaboration and communication skills, strength in mentoring
• Excellent language skills in English (German is a plus)

What you get

• An ambitious team, determined to build the best localization platform on the market
• A fast-paced, dynamic work environment
• Self-organized, highly autonomous teams
• The opportunity to actively get involved, work independently, and move your team forward
• A culture of trust, support and loyalty
• Efficiency instead of long meetings

What’s on top

• Hardware of your choice
• Hackathons, tech events, and meetups
• Budget for conferences and further education
• Special rates at Urban Sports Club
• Coffee, cold drinks, and healthy snacks
• Modern, spacious, penthouse office in the city center

During Covid-19

• Possibility to work from home or in the office
• Technical setup and latest software to ensure smooth communication and optimal working conditions
• Professional remote onboarding

Our current Tech Stack

• Rails App and Elixir App on Kubernetes Cluster (Docker)
• GraphQL and REST JSON APIs
• ElasticSearch
• VueJS Frontend (TypeScript, Apollo)
• MySQL Backend (Aurora)
• Data Analytics (Athena, Redshift & Metabase)

We look forward to meeting you!

Phrase is a fast-growing SaaS company that believes everyone should be able to use software in their native language. We are the leading translation management system, and the most reliable way to localize a website or mobile application. Our product helps teams of all sizes to scale their translation processes through smart automation. Phrase is growing rapidly and currently partners with over a thousand businesses in over 60 countries.

You will work hand in hand with our Product Managers, Designers, and Developers to collectively develop the product into the right direction. You will be the voice of the user and the expert when it comes to user experience. To assist with this, we will offer you the necessary creative freedom and the tools to do your research. You will be implementing innovative ideas and take Phrase to the next level with us.

What you will be responsible for

• Understanding our customer’s needs by conducting research, analyzing user feedback and doing market research
• Creating concepts and turning them into both functional and appealing features that make the workflows of our customers easier and more productive
• Developing scribbles, user journey maps, wireframes, mockups and other assets, to design simple user flows and improve the usability of Phrase
• Exploring and evaluating UX best practices and incorporating them into Phrase
• Conduct and participate in creative workshops with other Product Team members
• Constantly broadening your thinking to empower our users when they create products for a global audience, enter new markets or design for foreign cultures

What you need

• Solid experience as a Digital Product Designer or UX Designer
• Ability to understand complex processes and to break them down to the essentials
• An international mindset and the ability to adapt to a fast-paced environment
• Strong communication skills and the capability to clearly communicate the rationale behind your designs
• Ability to self-organize, working cross-functionally, and manage multiple projects
• Experience with leading design tools such as Figma, Sketch, InVision, Zeplin
• Excellent verbal and written communication skills in English (German is a plus)

What you get

• An ambitious team, determined to build the best localization platform on the market
• A fast-paced, dynamic work environment
• Self-organized, highly autonomous team
• The opportunity to actively get involved, work independently, and move the Product forward
• A culture of trust, support and loyalty
• Efficiency instead of long meeting

What’s on top

• Hardware of your choice
• Budget for conferences and further education
• Special rates at Urban Sports Club
• Coffee, cold drinks, and healthy snacks
• Modern, spacious, penthouse office in the city center

We look forward to meeting you!

Phrase is a fast-growing SaaS company that believes everyone should be able to use software in their native language. We are the leading translation management system, and the most reliable way to localize a website or mobile application. Our product helps teams of all sizes to scale their translation processes through smart automation. Phrase is growing rapidly and currently partners with over a thousand businesses in over 60 countries.

As we keep growing, we are looking for Engineering Team Leads to continuously drive our four development teams forward.

What you will be responsible for

• Working hands-on: coding by best practice
• Leading your team of engineers to efficiently ship features to our platform at a high pace
• Ensuring a high code quality
• Being the expert for our main technologies and acting as ‘go-to-person’ within the team
• Mentoring your team members, by coaching and actively sharing your knowledge with them
• Engaging in regular, individual feedback sessions with your team members
• Strategically planning product enhancements in cooperation with other departments
• Supporting in the hiring process

What you need

• Several years of experience in building web applications, ideally with Ruby on Rails or Elixir
• First experience in leading small teams desirable
• High level and up-to-date expertise in current web technologies
• Strongly goal-oriented, pragmatic way of working and a good business sense
• Demanding and motivating spirit, sense of urgency
• Strong collaboration and communication skills, strength in mentoring
• Excellent language skills in English (German is a plus)

What you get

• An ambitious team, determined to build the best localization platform on the market
• A fast-paced, dynamic work environment
• Self-organized, highly autonomous teams
• The opportunity to actively get involved, work independently, and move your team forward
• A culture of trust, support and loyalty
• Efficiency instead of long meetings

What’s on top

• Hardware of your choice
• Hackathons, tech events, and meetups
• Budget for conferences and further education
• Special rates at Urban Sports Club
• Coffee, cold drinks, and healthy snacks
• Modern, spacious, penthouse office in the city center

Our current Tech Stack

• Rails App and Elixir App on Kubernetes Cluster (Docker)
• GraphQL and REST JSON APIs
• ElasticSearch
• VueJS Frontend (TypeScript, Apollo)
• MySQL Backend (Aurora)
• Data Analytics (Athena, Redshift & Metabase)

We look forward to meeting you!

We are a growing SaaS (Software as a Service) company from Hamburg. Phrase enables software creators to offer their digital products to a global audience. Our developer-friendly product helps teams to speed up their translation process through smart automation. Since our founding in 2012, we’ve already attracted many successful software companies, startups, and international brands as customers.

We are looking for an account manager (m/f/d) to join our sales team. In this position, you will be the main point of contact for customers from startups to enterprise companies existing all over the world. We are seeking dynamic individuals who can roll up their sleeves and have innate sales DNA within them. Besides looking after existing customers, up-selling would be your main responsibility.

What will I be doing?

• You build trusting relationships with our existing international customers
• You are the main point of contact for contract issues such as price negotiations and contract extensions
• You identify and act on up- and cross-selling potentials
• You create further demand for the customer and thus contribute to our sales targets and turnover
• You communicate mainly by telephone and e-mail and present product features via web demos
• You work hand in hand with our customer success team and share collected product feedback
• You develop new strategies and concepts to optimize our sales process

What skills do I need?

• You have at least 3 years of sales/account management experience, ideally in the area of SaaS
• You have a high affinity for technical products
• You work in a solution-oriented, responsible and pragmatic manner
• You are a strong communicator and negotiator
• You have very good written and spoken English skills (German would be an advantage)
• Ideally, you have experience working in an international environment

What does Phrase offer?

• We are driven by our desire to build the best product on the market to make localization workflows easier
• We follow the Holacracy approach, allowing for a strong involvement of each individual, efficient communication and high personal responsibility
• We strive for goal-oriented alignment of all teams based on the OKR approach (Objectives and Key Results)
• We work together as a team with a long-term perspective
• We provide a budget for attending conferences
• We cooperate with Urban Sports Club to offer special rates for employees
• We work together in a modern and spacious office in the heart of Hamburg

We are looking forward to getting to know you!

We are a growing Software as a Service (SaaS) company from Hamburg. Phrase enables software creators to offer their digital products to a global audience. Our developer-friendly product helps teams to speed up their translation process through smart automation. Since our founding in 2012, we’ve already attracted many successful software companies, startups, and international brands as customers.

You will work hand in hand with our Product Managers, Designers, and Developers to collectively develop the product into the right direction. You will be the voice of the user and the expert when it comes to user experience. To assist with this, we will offer you the necessary creative freedom and the tools to do your research. You will be implementing innovative ideas and take Phrase to the next level with us.

What will I be doing?

• Understanding our customer’s needs by conducting research, analyzing user feedback and doing market research
• Creating concepts and turning them into both functional and appealing features that make the workflows of our customers easier and more productive
• Developing scribbles, user journey maps, wireframes, mockups and other assets, to design simple user flows and improve the usability of Phrase
• Explore and evaluate UX best practices and incorporate them into Phrase
• Conduct and participate in creative workshops with other Product Team members
• Constantly broadening your thinking to empower our users when they create products for a global audience, enter new markets or design for foreign cultures

What skills do I need?

• Experience as a Digital Product Designer or UX Designer
• Ability to understand complex processes and to break them down to the essentials
• An international mindset and the ability to adapt to a fast-paced environment
• Strong communication skills and the capability to clearly communicate the rationale behind your designs
• Ability to self-organize, working cross-functionally, and manage multiple projects
• Experience with the leading design tools such as Figma, Sketch, InVision, Zeplin
• Very good written and verbal communication skills in English (German is a plus)

What does Phrase offer?

• We are driven by our desire to build the best product on the market to make the localization workflows easier
• We follow the Holacracy approach, allowing for a strong involvement of each individual, efficient communication and high personal responsibility
• We strive for goal-oriented alignment of all teams based on the OKR approach (Objectives and Key Results)
• We let you choose your hardware
• We work together as a team with a long-term perspective
• We want to get things shipped and have ambitious goals, but after a productive day we all enjoy having time for life’s other enjoyments
• We provide a budget for attending conferences
• We cooperate with Urban Sports Club to offer special rates for employees
• We work together in a modern and spacious office in the heart of Hamburg

We are looking forward to getting to know you!

YOUR MISSION
Develop the airfocus customer success strategy.

• Own and drive the whole customer lifecycle.
• Build and manage relationships with key customer stakeholders.
• Manage onboarding, drive adoption and engagement.
• Understand the client’s business needs and make sure they get the best customer’s ROI possible.
• Secure customer renewals and Identify upsell opportunities.
• Deliver product support via live chat.
• Listen to user feedback and be the customer’s voice in our company.
• Educate our users by creating content for our help center.
• Conduct live demos and training sessions online.

YOUR PROFILE

• Customer success experience in a B2B software company is a plus.
• Exceptional written and verbal communication skills in English are required.
• You’re proactive – you come and tell us what you’ll do, not vice-versa.

WHY US?
You’ll join a diverse and talented team, with plenty of opportunities for personal growth, impact, and learning.

• A steep learning curve. Take responsibilities as big as you can handle.
• Competitive compensation based on prior experience.
• Permanent contract and flexible working hours (incl. home office).
• MacBook Pro or notebook and monitor of your choice
• Free snacks and drinks
• Team events, such as happy hours, off-sites, and retreats
• Language lessons

ABOUT US
At airfocus, we’re reimagining the way teams make decisions. From how they prioritize their never-ending list of features, ideas, and projects to how they create beautiful yet effective roadmaps, the work we do is shaping the future of collaboration and strategy. To get there, we’ve brought together a collective of optimists and doers to tackle challenges along this ride. We believe in learning by doing – and that there is no better classroom than real-world experience.

We strive for product excellence, a superior user experience, and great storytelling because we believe those are the best ways to create value for our customers and employees. Our team is made up of talented individuals who are highly motivated to grow our company and themselves – and have fun in the process.

Join us and help shape an amazing company. From Hamburg, or wherever you best get stuff done.

WER WIR SIND

Gpredictive ist eine automatisierte Machine Learning Plattform für Marketinganwendungen, die es ermöglicht, schnell und einfach Predictive Models zu erstellen, um optimale Marketingbudgetentscheidungen zu treffen. Typische Anwendungsfälle sind der Second-Order-Push bei Erstkäufern, Cross- und Upselling bei Bestandskunden oder die Reaktivierung ehemaliger Kunden.

WAS WIR SUCHEN

Wir arbeiten ständig an den nächsten strategischen Schritten. In dieser Rolle erwartet Dich die Einbindung in die Erarbeitung der großen strategischen Weichenstellungen als auch die Unterstützung in der Erledigung alltäglicher Aufgaben der Geschäftsführung.

WAS DICH ERWARTET

• direkte Unterstützung der Geschäftsleitung in zahlreichen konzeptionellen und operativen Themen
• Recherchen und Analysen, z.B. zu Marktgeschehen und Wettbewerb
• Aufbereitung von Arbeitsergebnissen
• Vorbereitung von Terminen, Veranstaltungen und öffentlichen Auftritten
• Nachbereitung von Terminen und Erstellung von Protokollen
• Management interner Projekte
• Erstellung von Diagrammen, Abbildungen und Foliensätzen
• federführende Betreuung von wechselnden Projekten
• Erstellung von Entscheidungsvorlagen und Briefings für Gespräche und Verhandlungen

WAS DU MITBRINGEN SOLLTEST

• immatrikulierte(r) Student/in einer wirtschaftlich oder technisch orientierten Fachrichtung (z.B. technische BWL, TU, Wirtschaftsingenieurwesen, Wirtschaftsinformatik, o.ä.)
• idealerweise erste Berufserfahrung
• Affinität zu Softwareprodukten und neuen Technologien
• sehr hohe Zuverlässigkeit, Verbindlichkeit und Verantwortung im Umgang mit vertraulichen Informationen
• Kreativität und Lust, Content u.a. in Form von Texten zu erstellen
• sicherer Umgang mit Apple macOS, Google GSuite
• sehr gute Kenntnisse in der Erstellung von Präsentationen
• Spaß an neuen Herausforderungen in einem dynamischen und erfolgreichen Technologieunternehmen
• Interesse an Künstlicher Intelligenz, Machine Learning und Strategieentwicklung
• schnelle Auffassungsgabe, sehr strukturierte Arbeitsweise und Präzision
• selbstbewusstes Auftreten, Eigeninitiative und Ausdauer
• sehr gute Deutschkenntnisse in Wort und Schrift
• gute Englischkenntnisse

WAS WIR BIETEN

Wir bieten Dir einen respektvollen Umgang, einen Vertrauensvorschuss sowieso und eine angemessene Vergütung auf Stundenbasis in Abhängigkeit Deiner Vorbildung und Erfahrung. Zeitlich flexibler Einsatz: Mind. 10 Stunden, max. 20 Stunden pro Woche, in den Semesterferien gerne auch mehr. Neben der Tätigkeit in einem motiviertem Startup bieten wir:

• Obst & Getränke, mindestens einmal pro Woche Teamlunch
• Weiterbildungsmöglichkeiten: Teilnahmen an Trainings, Workshops und Events
• Flache Hierarchie und schnelle Entscheidungen
• Eigenverantwortliches Arbeiten
• Standort im Herzen Hamburgs nicht weit von der Binnenalster und dem Hauptbahnhof
• Teamevents wie z.B. Grillen auf der Dachterrasse, Go-Kart fahren, Segeln, SUPpen, Klettern, …
• aktuell aufgrund von Corona sind diese Leistungen natürlich nur eingeschränkt oder teilweise leider gar nicht möglich

Wir freuen uns auf Deine Bewerbung. Bitte sende Deine vollständigen Bewerbungsunterlagen mit einem individuellen Anschreiben (erstes pdf), das uns von Dir überzeugt, Deinem Lebenslauf + Zeugnissen (zweites pdf), Angabe Deiner Gehaltsvorstellung sowie möglichen Eintrittstermin ausschließlich über das Online-Formular.

Bitte gib in der Bewerbung an, wo Du von dieser Stellenanzeige erfahren hast.

Phrase is a fast-growing SaaS company that believes everyone should be able to use software in their native language. We are the leading translation management system, and the most reliable way to localize a website or mobile application. Our product helps teams of all sizes to scale their translation processes through smart automation. Phrase is growing rapidly and currently partners with over a thousand businesses in over 60 countries.

If you want to work on a product used by other tech companies, making the lives of software developers around the globe easier, then join our team!

What you will be responsible for

• Full-stack development of our platform (API, Command Line Tools, IDE plugins etc.) with a strong focus on Ruby, but also using other technologies such as Go and Elasticsearch
• Using best practices in your code and mentoring team members
• Implementing creative approaches and actively sharing these ideas with the team
• Working pragmatically and keeping a high level of productivity
• Following and continuously improving our agile processes with weekly sprints and daily deployment
• Taking part in pair programming and code-reviews to optimize our code quality

What you need

• Experience in building and maintaining web applications in Ruby on Rails
• Ability to write clear, concise, and performant code with unit and integration tests
• Knowledge in git and GitHub
• Self-organization skills and a high level of motivation to shape our team and product
• Strong collaboration skills to effectively solve problems
• Excellent verbal and written communication skills in English (German is a plus)

What you get

• An ambitious team, determined to build the best localization platform on the market
• A fast-paced, dynamic work environment
• Self-organized, highly autonomous teams
• The opportunity to actively get involved, work independently, and move the DevTeam forward
• A fixed time slot every week for you to work on topics you find interesting and want to spend time on
• A culture of trust, support, and loyalty
• Efficiency and moving fast rather than long meetings

What’s on top

• Hardware of your choice
• Hackathons, tech events, and meetups
• Budget for conferences and further education
• Special rates at Urban Sports Club
• Coffee, cold drinks, and healthy snacks
• Modern, spacious, penthouse office in the city center

Our current Tech Stack

Ruby/Rails, Go, TypeScript, AWS, Circle CI, GitHub, Slack, Trello, Google Apps

We look forward to meeting you!